EMPLOYEE – CULTURE – ENGAGEMENT
The Secret of our Success
Changing the status quo is never an easy feat, and just thinking about where to begin can be daunting!. That’s where we at Attitude have the expertise to partner so that we can do what we do best, and through the assessment process really appreciate what you have built.
There will naturally be adaptations as we progress together—this is part of the journey of building an aspirational culture and achieving the goals we’ve discussed. Our aim is not only to meet these goals but also to inspire and delight all stakeholders who engage with your products and services. Our track record demonstrates the impact of this approach, with profit increases of over 26.5% within 12 months, followed by steady, sustainable growth when engagement practices are consistently applied.
Case Study: Research on Engagement and Wellness ROI
Brand X, a company with 1,000 employees, invested 1% of its total salary cost—amounting to R3,250,000—into an Employee Recognition & Engagement Programme (ERI). This initiative aimed to strengthen employee engagement, enhance motivation, and create a more productive and committed workforce.
Results:
Employee turnover dropped from 10% → 8%
Absenteeism reduced from 2.5% → 2.0%
Productivity increased by 2%
Quality defects reduced to 0.75%
Customer retention improved steadily over an 18-month period
Financial Impact:
Total return: R20,875,000
ROI: 5.4x
Key Takeaway:
A small investment—just 1% of salary costs—in employee engagement can generate significant returns through:
Lower staff turnover
Reduced absenteeism
Higher productivity
Improved quality
Stronger customer retention
How we partner with our clients:
MEETINGS & SURVEYS
From the start, we believe that open communication is the best strategy. Through inclusive meetings at all levels, we develop an initial survey to gather the insights we need. After filtering the results and holding further discussions, we define a clear and focused strategy.
Tailored Engagement Programs
An employee engagement programme is far more effective than simply offering your team free coffee or doughnuts. Unlike quick fixes, it delivers long-term, meaningful results that last well after the coffee has gone cold. Our approach drives real change—enhancing job satisfaction and strengthening employee engagement across all levels of the organisation.
Building Collaboration an Customer Service
Transforming an existing organisation into a more engaging environment harnesses the passion of those who truly want to be part of its success. It uncovers hidden skills, builds excitement, drives innovation in products and services, and creates an energy that customers can feel. An engaged organisation is one that lives its core values and delivers authentic brand experiences.
Training Classes and Workshops
Completing a phased programme helps reveal gaps within any organisation. To provide comprehensive partnership support, we address these areas—whether they require immediate action or the implementation of ongoing development—to help meet and sustain the standards and goals of the new organisational culture.